MSOFT Features

Incident/Intake Management

Incident tracking with notes, media, workflow and document storage. Mobile compatible. Employee demographic feed intake. Incoming Claim feed(s) available. Incidents able to be converted to a Claim or exported.

Diary/Calendar

Diaries can be created, assigned, and transferred to users or team. User may give a guest access to their diaries. May track litigation calendar.

Audit Logs

Logs are created for every data change. Audit reports are available with a single click.

Document Management

Document workflow, automation, tracking, compress, split, merge, PDF stamp, and archiving

Full/Partial Mailroom

Integrated with third party for full mailroom or partial mailroom. OCR/KFI conversion.

EBill Approval

Integration with clearing house and 837 intake to approve or deny ebill before it is sent to bill review.

Payment Process

Ability to print checks, make ACH payments, issue virtual card, or export payments to third party.W9/1099 tracked.

Dashboard

Number of claims organized by fiscal year, department, body part, injury cause, nature of injury, coverage, payments by type, and more.

Time Tracking

Ability to track the time spent on each claim for examiner or external users. Convert the time into Claim Invoice and Month End Summary Invoicing. Mobile version included.

Ad Hoc Reporting

Create dynamic reports. Export to Pivot Grids for analysis.Reports can be scheduled.

API Manager

42+ built in customizable REST APIs available from Policy, Claim intake to Claim financials export and import.

Claim Referral

Ability to create custom referrals and track external vendors like File & Serve, MAXIMUS, QME, Legal Bill-review, and others.

Data Interface

Transform data to carriers, TPA's, HR, and data warehouse systems. Bill-review, Pharmacy, ISO, CMS, Bank, and other built in Interfaces available.

Policy Manager

Includes SIR monitoring, deductible tracking, Reinsurance, Excess, and recovery.

Mobile Phone access

Ability to report new claims, view details and summary for clients. Ability to give claimant controlled access their claim.

Regulatory Compliance

Built in FROI/SROI interface for CA and other options available for other states.Medicare reporting and ability to keep compliant with State Worker's Compensation requirements. Examiner license/NPN tracking.

OSHA Tracking

Ability to automatically track lost days and modified duty days. OSHA 300, 300A and 301 reports available.