Your claims. Your control.
Self-insured employers keep more of the claim in-house - for cost, for compliance, and for the visibility a carrier can't give you. MSOFT is built for a lean claims desk that integrates with your HRIS, escalates the complex claims to a TPA when needed, and never loses the audit trail.
Self-insured operations usually run with one or two full-time claims staff - sometimes part of a broader HR/risk function. MSOFT is built to be productive for a small desk: FNOL through payment in one workflow, escalation to a TPA when needed, HRIS integration so employee demographics never need re-keying.
What matters most for self-insured
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Lean-desk friendly
Configurable defaults, auto-routing, and diary automation so one examiner can carry a caseload that would sink a manual workflow.
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HRIS integration
Employee demographics from any HRIS flow in on FNOL via API or SFTP. No re-keying, no employee-record drift.
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TPA hand-off
Escalate a complex claim to your TPA and keep visibility. Two-way sync so their status updates land back in your system.
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Financial audit posture
Every reserve movement, every payment, every voided check traceable back to a user and a timestamp. Pass a SOX audit without spreadsheets.
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OSHA + Section 111
OSHA 300, 300A, and 301 generated from claim data. Medicare Section 111 quarterly reporting built in.
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Employee-facing portal
MSOFTMobile lets an injured employee see their own claim status, upload documents, and message the examiner - in their preferred language.
Own your claims data. Escalate without losing sight of them.
Self-insured operations that hand every complex claim to a TPA lose the thing that makes being self-insured worth it - visibility. MSOFT keeps the primary record in-house even when a TPA works the claim day-to-day, so your audit, your reserves, and your reporting never depend on a vendor extract.